F.A.Q.

We have listed the most common questions about our services below.

How long does it take for you to design a flyer?
It usually takes us up to 1 – 24 business hours to have your flyer completed with all changes.

What if I go over the three flyer changes that are included in the service I purchased?
If you go over the 3 allowed changes you will be billed at $30 per hour. Money must be collected before you can receive the final version.

Will I receive an email of the flyer concept designs?
We will email you the concepts. If any changes need to be made simply reply back to the email that you received. If you are pleased with the version that you downloaded reply back to us so that we can send you the final version to download via Drop Box.

Do you print flyers as well?
We currently do not offer printing services, only design services. Our designs are compatible with most commercial print shops.

What do I do if I am not satiesfied with the flyer and want a refund?
You can request a refund on single flyer and misc graphic services if you are not satiesfied. You must contact us within 3 days upon receiving the final version of the service that you purchased. We will refund up to 75% of the purchased service minus PayPal processing fees using PayPal. If for some reason you contact us for refund after 3 days of receiving the final version of the service purchased we will not be able to honor a refund request. You cannot request a refund on subscription services if you are not satiesfied. Simply do not renew for the next month to cancel the subscription. If you have paid for more than 1 month simply let the subscription run out and do not renew.

What do I do if I ordered a social media flyer using your Flyer/ Poster Design service but want a printable design now?
We design social media flyers in low resolution. When these flyers are printed on commercial printers they can become distorted. If you have purchased a social media flyer and want a printable version of it we would have to redesign the flyer.

If I purchased a printable flyer using your Flyer/ Poster Design service but want it bigger do I have to order a new flyer design?
In most cases no. However, if the printable design is small and you are wanting to go very large with it you would have to purchase a new design. Our tech team will review over your request and inform you if a new design would have to be purchased.

If I purchased a printable flyer using your Flyer/ Poster Design service but want to make it smaller do I have to order a new flyer design?
In most cases no. Our tech team will review over your request and inform you if a new design would have to be purchased.

Will you change the size of my printable flyer that I purchased using your Media Solution Plus subscription service if I request it?
If you want to change the size of your printable flyer you will have to purchase one of our Single Flyer services for the flyer that you requested to be changed.

Will you let me know when it is time to renew my Media Solution Plus subscription?
We will send out communications to you when it is time to renew so that you do not have any suspension in service.

How long does it take for you to design graphics that are not flyers?
It depends on the type of graphic. It usually takes us up to 1 – 24 business hours to have your design completed with all changes.

How does your Social Management service work?
We dedicate a real person to handle your postings. We will send you the Facebook profile to add as an editor to your pages. We will review over your business structure and existing posts to see what we must do on our end to make sure that your posts get the most views. We will also ask you, on a weekly basis, if there is anything special that you would like for us to post through out the week. You can also request us to post graphics and text that you have submitted as well. If you have us to design the graphics for you we will post those. We post up to 3 times per day Monday through Friday.